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Customize a Cake

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(24 Hrs. for Regular and 48 Hrs. for unique and tier section.)
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Refund , Return and Cancellation Policy

Refund Policy

The amount once paid cannot be returned under any circumstance. However, the amount can be refunded or adjusted in the form of coupons for future deliveries. Order once placed cannot be refunded or changed after being processed.

Return Policy

As sole affiliate, Order a Cake reserves a right to cancel any order placed under any untoward circumstances. Under any circumstance, an order once placed and processed for delivery will not be cancelled, given to the perishable and personally customized nature of the product.

Cancellation Policy

All the orders once processed can not be cancelled under any circumstances due to the perishable/personalized nature of the item. In case of unavailability of the product ordered on the due date, we can replace it with the next best flavour, shape and size with prior notice.

As sole proprietor we reserve a right to cancel any order placed by any customer through the website www.orderacake.com due to any unforeseen circumstances like unavailability of the quantity ordered, delivery issues, etc.. However, the customer will be informed at least 24 hours prior to the proposed delivery time and the issue will be reconciled soon after the cancellation. If the order is cancelled by us, the due amount will be refunded to customers.